Returns & Exchanges

You may return unwanted items in a new and unused condition. Please notify us within 7 days that the goods are unsuitable and then return them within 28 days from the date of dispatch . We will issue a refund (excluding postage) on receipt of the goods. When returning goods, we ask that you, where possible, use the original packaging and suggest you send these by guaranteed delivery as we cannot be responsible for goods lost in transit. 

Please send returns to: Bobbl, Lifeguard Building, 129 Grace Road, Leicester, LE2 8AJ


Please let us know if you need to change the colour of your bobbl or hat. You can reach us on  We can then put the relevant replacement on one side to await your returned item. Once we receive the original item, we will then send the replacement out with free delivery. The same conditions apply as to the returns and the goods should be in a new and unused state.

If your bobbl gets wet, don’t panic! It will look a little limp until it dries, then will fluff back up to normal. All of our hats, scarves and bobbls are interchangeable and can be mixed and matched as you please. Please take care when removing the bobbls from the hats, don’t pull them off as this will damage the poppers. It’s better to carefully pop them off.


Exchange or Returning an item

Can you e-mail us below. Please put your Order No for quick and easy processing